What Our Customers Are Saying
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Precious Angela
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Dropped off my bike to have bars and a couple other accessories installed. My bike came back cleaner than I dropped it off. The bars looked great. Service dept are a bunch of champs(great job, Adam) . I also bought my bike from Southeast, and they made the process smooth. Shout out to Chad and Steve helping me along. Keep up the great work!
Raed Alsayegh -
Great group of people! They go above and beyond to make sure your experience is smooth and friendly! One of the best experiences from a Harley Dealership. A lot of people recommended me to South East and I see why!
Cory LeHotan -
What can I say Southeast truly goes above and beyond. The entire team makes you feel like you are their only customer. Everyone single interaction you will have here will reinforce your decision to go there in the first place. They have inventory, great prices, and a great team! Thanks for making my second bike purchase better than the first! If you are waffling on where to go, Southeast is the place!
Gideon Metz -
Amazing service from all staff! They got us right in when our kick stand broke. Super friendly. Greg K , service manager, was TOP SHELF. RJ in parts is also top shelf and amazing costumer service. Mike also helped. Thank you SE Harley. We will be back.
Kristine Geurts -
The staff in the dealership are so welcoming and amazing! They could use another cook, as it takes time to get the food out but it was banging! Shout out to Kimmy our waitress for being so friendly and playing with the kids. I really appreciate her being so personable with my family, made me feel like family!
Dirty Donkey -
Great customer service. Friendly atmosphere!
Sadiq Muwakkill -
Southeast is the best Harley Davidson dealership that I have ever dealt with. Friendly staff (including management), who don't pressure or push you, great inventory, excellent parts and service department, plenty of riding gear and apparel, and of course, the one and only Harley Diner! Whether you're buying a Harley, just looking or visiting, Southeast provides the atmosphere you want to be part of when it comes to a Harley Davidson dealership.
Adam Travis -
This is the place to go! Rock N Roll City in Brook Park was such a disappointment so dont waste your time. .Go here!!!!! South East Harley-Davidson was the best! I was able to find my perfect fit for a great price. Wonderful family vibe
Carly Dudash -
Great dealership! We traded in our Road King on a newer Ultra Limited thats absolutely gorgeous! All the employees at South East Harley are super friendly, knowledgeable and very helpful! Got an amazing deal on our bike and we will definitely buy here again!
Jeanne Myers -
Purchased a new bike today. Steve made every effort to make sure I got the best deal and I was satisfied. Shane went over every aspect of the bike and helped me with accessory options and finance went the extra mile to get me the best rate. The experience was seamless from sales to the parts department. If your looking for a great buying experience then South East is where it's at.
Mike Z -
Just bought a brand new ultra, I shopped it out all over the area and found the best deal at Southeast and the service was second to none, big shout out to Shane and Keith for making it happen!!!!!!
Jeff Lacomb -
I had to go here to pick up a $1.67 bolt cuz my local dealer didn't have it. Awesome dealership! Great prices on clothing.
Greg M -
The place is great. The dinner staff is friendly and personable. Even the cooks are great is you get the chance to be seated in their section. I was very pleasantly surprised how approachable the cooks were. They just started up a conversation with me. Very friendly place and the food is good too.
I'm not a regular there but I could see myself becoming one. I came for the food and the parts but I keep going back because of how nice everyone is.
The parts guys are great too. Super nice and knowledgeable. Very patient even when asking dumb questions. I've never felt rush or that they were getting impatient. Very helpful.
Thanks guys.Gronk DaEasilyAmused -
This is a full service dealership. Knowledgeable sales staff. Large selection of sizes in Motorclothes. Wide variety of items for home as well. Discount for veterans. Before covid19, had fun events.
Come and eat in the Original Harley Diner. Open 9 am to 3pm Tues thru Sat. Except for holidays. Great burgers! I'm addicted to the "Big Bike Burger" it's so big I can't eat the whole thing.Debbie KVACEK -
Shane was awesome! He knew just how to help me with the bike I was looking for.
He gave me a fair price and gave me a fair price for the bike I traded in. The financing part of my experience was also awesome and took half the time it took me when I was buying a car. I just can't say enough about South East Harley Davidson and would recommend them to anyone thinking about purchasing a motorcycle. Outstanding customer serviceLou Rolon -
I couldnt have picked a better dealership and experience than what I experienced at Southeast Harley Davidson. This is my first time owning a Harley Davidson. Ive wanted one for more then 20 years and want to thank Southeast Harley Davidson for welcoming me into their family.
Dan Hillenbrandt -
Very nice place to go. Very friendly. And clean store.
Brenda Reynolds -
Great place too go to good food there as well
Shawn Edge -
Service department is fantastic. I first tried to get the work done at Cleveland Rock & Roll Harley (a fried headlight wiring harness) and they told me "they don't do that kind of work anymore" They just want to sell you a new motorcycle or expensive addons and forget you. Southeast did the job in a couple of days, no bull, and I am very satisfied. (and the cost was much less than I thought it would be). Thumbs up for South East Harley, my new dealer.
David K -
I highly recommend South East for all your motorcycle needs. From sales, to service, to gear and food this place does not disappoint. I had an excellent experience with my recent Harley purchase and I can't thank the team enough.
Jeremiah OCallahan -
Beautiful bike went to the store to get a gift for a friend and found some cool items the store associates were very nice and helpful
Scorn -
This place is the absolute best! My sales guy Steve was a blessing to work with! From sales, sales manager, to finance was all a pleasure! Would reccomend to anyone! Stop in and see Steve Zak. He will get you ready to ride. 100% customer for life!
Daniel Valentine -
Decor is very unique. Diner inside, old bikes on display, even Elvis's motorcycle. Super cool!!
debbie rast -
Short notice 1,000 mile service request turned into one of the best service experiences I've had at a Harley-Davidson dealership. (And my home town shop is always Fantastic. ) Great service department got me in and out in less than 2 hours! Hardly provided enough time to shop and enjoy the history throughout South East Harley-Davidson. Thank you Greg K and your team. Wonderful job. I'll be sure to stop by every time I pass through your part of the country!
Scott Saunders -
The Best Harley Dealership in all of America! The staff here goes all out to make sure every customer receives and outstanding purchasing experience! They deliver the most outstanding motorcycles at the best prices....hands down! Oh and If you want to take advantageous of the best financing options available, there is nowhere better.As extra ordinary as this dealership is , I must warn all to beware of all the other Harley dealerships in the area. The other nearby dealerships are notorious for ripping off customers with high markups and misinformation.Thank you South East Harley-Davidson for the awesome ride, treating me like family and providing an outstanding shopping experience to the riding community. Special thank you to Steve, Shane,Jake, Stacie, Jill, Frank, Len, Kimmy, Ab, Ryan, Barb, and the ownership that employees these great people! At South East Harley-Davidson, your love for riding starts in the showroom....way before putting the first mile on your bike!
Jason Mantis -
Very nice dealership! I love all the historical pieces that were throughout the dealership.
Steve Nelson -
Shane & Steve are the best at Southeast Harley they try their best to get you on the bike that you want. They take time and listen to their customers. They will not just try to sell you anything just to make a sell, if you have a trade-in please go see these guys because the will get you a good trade in price if they can and wont try to rob you like ROCK-N-ROLL tried to do me but thats another story. I highly recommend these to guys thanks again for my new 19 streetbob you guys are the best
Chamar Simmons -
Had my bike in for a safety recall, went ahead and had service done. Joe M and Joe H. were amazing to work with, did the work right, and kept me up to date during the visit. Had lunch in the Diner, Dawn was awesome! And while I waited, Tim and Shane (my original sales guys) made sure I felt at home and happy! Having dealt with a few different dealers, SE Harleys staff is by far the best!
Clinton Cravens -
Came in to order a bike key and service was nice and professional. Process was quick and easy.
Anne Gearo -
A top notch dealership with the true iconic harley family values! Steve Zak,Keith Grisado were great to deal with and 100% transparent from start to finish!!
Darrell Scislo -
Definitely one of the coolest Harley shops I've been too and I've been around the country.
Daniel Stoffel -
Great Harley shop with lots of class. The inside of the dealership is set up like many separate shops, there's even a diner that serves breakfast and lunch. There are many old bikes in there, even one that was owned by Elvis! Really cool.
Gary L Ellis Jr -
Went for lunch at the diner and found THE bike I have been trying to find for years with barely any miles. Staff didn't pressure me and made me feel welcome. I bought the bike the next day. Great atmosphere, people, and food.
Shane Snuffer -
My boyfriend and I just left and I already have to leave a review! Shane was absolutely amazing, he spent a lot of time with us, was so nice and knowledgeable, and even gave us a tour! Cant wait to come back
Taylor Gormish -
Number one Harley store on the planet they have everything all kinds of historic pictures all kinds of motorcycling equipment and an incredible diner excellent food I had to BLT and tater tots I cannot say enough good things about this place it's a place to go visit have a good meal stroll around and of course if you want to buy a Harley I can't think of a better place great service department great salesman I had a wonderful waitress highly highly recommended
Cleveland Airport Taxi Tommy 216 570 6671 -
Buying my bike was a great experience. Shane never was pushy and Keith was extremely helpful with the financing process. This is the second bike Ive purchased from Southeast and Im sure its not the last.
Jeffrey Allie -
Stopped by on a Sunday afternoon for the first time during a ride. While browsing the store, spoke with Shane, he answered all my questions directly. Made an appointment for a Tuesday afternoon visit to look at a specific bike they had. Tim and Shane took care of everything during the upfront process, in an honest, and direct fashion. During the paperwork stage, Keith was amazing to work with, not doing the normal "finance Sales add-ons" we all expect, provided clear options on what was available. Tim and Shane delivered my new bike, taking the time to go over the bike and provided advice on a few things. EXCEPTIONAL EXPERIENCE WITH SOUTHEAST, if you're looking for a new Harley or service don't go anywhere else!
Clint Cravens -
this dealership is the best around. very knowledgeable staff, great service department. i live very close to another Harley dealership and i travel 30 minutes out of my way knowing my bike is safe and done right. very fair . keep up the good work , i really appreciate good service from the front to the back
Paul melhuish -
Their customer service is EXCELLENT! We were there on Sunday with a friend who previously went to R&R HD and was looking to buy a new CVO. At R&R, he asked about one, and they said they'd get back to him with a price, and asked if he asked his wife if it was okay.. he's not married and it took 5 days to get back to him after he called them back twice. Southeast Harley was a totally different experience. Keith at Southeast found the exact bike he was looking for, arranged for a trade, and treated him like he was a highly valued customer. Keith took grrat care of all of us as my friend was educated on all the features of his new bike. We weren't ignored when he found out that we weren't there to buy something. They have plenty of merchandise, a diner for food and something to drink, and a great staff who treat you with respect. Sadly, I had dismissed SEHD because other dealers were closer. But after our experience with Keith and South East, my friends and I will always be making the trip to South East.
Steve Gripp -
This Harley shop has the only Harley-Davidson diner in existence! And it's super cute! The food was fast and on point, the servers were great too! I'm not a "Harley person", but you don't have to be to enjoy this establishment! I'd recommend it
Sonia Bonic -
Here from NC visiting. Nice dealership!
Kelly Tart -
I just purchased a new Harley yesterday, and I honestly cant say enough good things about Shane and everyone at South East Harley Davidson!
Shane took a lot of time making sure I was 100% happy, also was extremely nice and super helpful. He was very responsive and made the entire buying process easy and answered every question I had.
Ill be referring anyone whos interested in purchasing a motorcycle to Shane!! Thanks again!!Casey Jones -
Everyone at the dealership was great. From the girls in the diner, other customers, to the finance team and most of all Steve Zack. You all made my 60th birthday a special one. Thanks to one and all.
al farley -
Top notch. Amazing. Treated with the utmost respect. Employees are all wonderful. Even the sales people were not too pushy. Love southeast. Dog friendly. Human friendly. Great inventory.
Great employees.. I can't say enough good things about this INDEPENDENTLY owned Harley Davidson store. Thank you for being there.M Coffey -
Have been coming here since I was a kid with my Father. Everyone is always friendly and helpful. Frank and Cody in parts went out of their way to help me find an O-ring today. Keep it up guys and the girls in the diner were just as helpful I came here for lunch with my daughter and they treated her like a queen. Thanks.
Michael Thomas -
Went to Southeast Harley to get some work done on my bike. The staff was very friendly and helpful. They took the time to answer all my questions. And took care of my motorcycle. I would recommend to take your motorcycle there. I was very happy!!!
David -
I have visited a good number of Harley Davidson dealerships across the USA. This is one of the greatest stores to visit.
Where I live is in between 3 other Harley dealerships, yet I ALWAYS go to S.E. HD ! ALL of the staff is very friendly, from Jade on the phone to the personnel on the sales floor. The Staff is NOT pushy, very knowledgeable, and very inviting as you look around. Great caf for lunch ! South East Harley Davidson also offers an opportunity to view some rare & antique museum pieces of Harley Davidson's history & culture.
Greg in the service dept. goes above & beyond to make sure everything is absolute top tier & big or small, has ALWAYS taken care of every issue I have ever had.
Debbie in motor clothes & accessories has soo much knowledge about helmets & accessories that, no matter what your requirements are, it is absolutely impossible to not find a perfect fit & be stylish.
Every visit I arrive in a good mood & leave in a great one !!!
Thank You South East HD !!!Dale Sears -
Absolutely great place to spend time to look for bikes, have breakfast and have a talk to a stranger because it feels like no one is strangers there but the family. Great place with rich and long history with Harley Davidson. It's also the place where I know that my bike will be taken care of with love. Always and no matter what. That's called service and professionalism, people who know how to accommodate you and have worry free experience. Get to love this place
Gennadiy Bondarchuck -
This is the best dealership I've been to. And I've been to many over the years. Even Rossmeyers in Daytona. The staff was very friendly and informative. They have a ton of history in this place. How in the service department gave me a tour he was awesome and he introduced me to some of the staff. They have an old Harley working diner from Massachusetts. Open for breakfast and lunch. They moved the old gas station inside. Because of zoning laws. (Zoning laws are a joke). An Elvis bike with title and many, many old bikes it was like going back in time. I definitely highly recommend visiting this one. Tell them Harry sent you.
Harry Red
Stacie in the finance department at Southeast Harley Davidson is AwEsOmE! She was able to get me refinanced into a new loan, after only having my motorcycle for a couple of weeks. Now my payments are half, the monthly amount that I would have been paying in the first loan. During the process Stacie was very honest and truthful in explaining everything and going over all the paperwork. She did not make me feel as if I was being rushed, nor pressured into making any quick decisions. She was very patient and respected the choices I had made during the process. Stacie made me feel, as if she genuinely wanted the best for me and wanted me to have the best. I couldn't thank her enough for being so awesome! If you are in a loan with a high interest rate or if you have a high monthly payment than go check her out! Thanks a million Stacy! "Angela H."